Shipping Policy

**Shipping Policy**

Thank you for shopping with Leigh Number Plates. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy to understand the terms and conditions of our shipping services.

### **Standard Shipping Method**

- **Carrier**: We use Royal Mail Tracked 48-hour service for all our standard deliveries.
- **Delivery Time**: Orders typically arrive within 2 business days from the date of dispatch. Delivery times are subject to Royal Mail's service standards and may vary depending on your location and any unforeseen delays.
- **Tracking**: All orders include tracking. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress through Royal Mail's tracking system.

### **Shipping Costs**

- **Standard Shipping**: We offer a free shipping for all standard deliveries within UK. For express delivery the cost will be calculated at checkout.
- **Free Shipping**on all orders

### **Processing Time**

- **Order Processing**: Orders are typically processed within 1working day. Orders placed after 12pm or on weekends and holidays will be processed on the next business day.
- **Dispatch**: Once your order has been processed, you will receive a dispatch notification with your tracking number.

### **Delivery Locations**

- **Domestic Shipping**: We currently ship to all locations within UK.
- **International Shipping**: At this time, we do not offer international shipping. Stay tuned for updates on future availability.

### **Delivery Delays**

While we strive to ensure your order arrives on time, there may be occasional delays due to factors outside our control, such as weather conditions, postal strikes, or peak holiday periods. In such cases, we will keep you informed of any delays and work to resolve the issue promptly.

### **Undeliverable Packages**

- **Incorrect Address**: Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer.
- **Failed Delivery Attempts**: If Royal Mail is unable to deliver your package after multiple attempts, it may be returned to us. In such cases, you will be responsible for any additional shipping fees to resend the package.

### **Order Tracking**

You can track your order using the tracking number provided in your dispatch email. Simply enter the tracking number on the [Royal Mail tracking website](https://www.royalmail.com/track-your-item) to view the status of your delivery.

### **Damaged or Lost Packages**

- **Damaged Packages**: If your order arrives damaged, please contact us immediately at leighnumberplates@gmail.com with your order number and photos of the damaged item(s). We will arrange for a replacement or refund as quickly as possible.
- **Lost Packages**: If you believe your package has been lost, please contact us at leighnumberplates@gmail.com. We will work with Royal Mail to investigate the issue and, if necessary, send a replacement or provide a refund.

### **Contact Us**

If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team at 01942262178 or leighnumberplates@gmail.com. We are here to assist you and ensure your shopping experience with us is smooth and enjoyable.

**Thank you for choosing Leigh Number Plates. We appreciate your business and look forward to serving you again!**